Tech Support: "I need you to right-click on the Open
Desktop."
Customer: "OK."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "OK. Right click again. Do you see a pop-up
menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have
done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote
'click'."
(At this point I had to put the caller on hold to tell
the rest of the tech support staff what had happened. I couldn't, however, stop
from giggling when I got back to the call.)
DPetty 
