A helicopter was flying around above Seattle yesterday when
an electrical malfunction disabled all of the aircraft's electronic navigation
and communications equipment. Due to the clouds and haze, the pilot could not
determine the helicopter's position and course to steer to the airport.
The pilot saw a tall building, flew toward it, circled, drew
a handwritten sign, and held it in the helicopter's window. The pilot's sign
said, "WHERE AM I?" in large letters.
People in the tall building quickly responded to the
aircraft, drew a large sign, and held it in a building window. Their sign
said, "YOU ARE IN A HELICOPTER."
The pilot smiled, waved, looked at his map, determined the
course to steer to SEATAC airport, and landed safely.
After they were on the ground, the co-pilot asked the pilot
how the "YOU ARE IN A HELICOPTER" sign helped determine their
position.
The pilot responded "I knew that had to be the
Microsoft building because, similar to their help-lines, they gave me a
technically correct but completely useless answer."